Returns & Exchanges
Due to the perishable nature of our beverages, we do not accept returns; however, we are committed to ensuring you love every sip. If your order arrived damaged or didn't meet your expectations, please reach out to our team within 30 days of purchase.
Gather Your Info
Locate your order number and take clear photos of any damaged packaging or product issues to help our team assist you faster.
Contact Support
Email our customer experience team at [email protected] with your order details and a brief description of the problem.
Review Process
Our team will review your request within 2-3 business days and determine the best solution, such as a replacement shipment or a refund.
Resolution
Once approved, your replacement order will be processed immediately or a credit will be applied to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing